Delivery and shipping costs

Shipping costs when ordering from Playin by Magic Bazar

IF YOUR ORDER ONLY CONTAINS CARDS :

DELIVERY TIMES

• Pre-orders

The delivery system being quite different for orders containing pre-order items, we have a separate article dedicated to this matter. Find here every information on the shipment of pre-order items.

• Standard orders

We call "Standard order" any order which doesn't contain pre-order items. For standard orders, the maximum delivery time to receive your order is 10 days in metropolitan France, 14 days in Europe and 21 days for the french overseas departments and territories and for the rest of the world. This maximum delivery time takes into account any problem that could occur during the preparation, the packaging and the delivery of your order.

However, 90% of the orders are sent in the 24h following the payment of your order. In 2017, our average delivery time was 4 working days.

If you have any problem with the shipment of one of your orders, you can contact us by email: [email protected]

These delivery times are subject to change during the release of new Magic: the Gathering expansions because there is an increase in the number of orders and the pre-orders can't be sent before the official release date.

stock errors and substitutions

Selling single cards implies having a huge number of different products. In 2018, we ship about 2.500 cards each day and we have a stock of several million cards.

The huge number of cards we buy, process and send undeniably creates some stock errors. As soon as we witness such an error, we contact you by email to offer you similar cards as subsitutions for the cards you ordered.

SHIPPING METHOD

We currently use the french post as only delivery partner. Our letters and parcels are always sent tracked. If you are interested by a delivery using Chronopost and if you are willing to pay the extra costs, we can use this shipment method. In that case, please contact us by email: [email protected]